Customer Service

All orders placed prior to 2pm Monday-Friday will be processed the same day. Orders placed after 2pm est. Monday-Friday will be processed the following day. Orders placed after 3pm on Friday and all orders placed Saturday through Sunday will be processed on Monday.

To protect our customers against credit card fraud, we will call, email or use other ways to verify that the credit card holder authorized the purchase.

Packages that are returned to us by the U.S. Postal Service or UPS and marked as "Unclaimed", "Return to Sender", "Attempted Unknown", "Refused", or "Invalid Street Address", will be credited back to the customer's credit card on file, less the shipping, handling, and restocking fees of 10%.

We will contact customers via your email in case the product you ordered is on backorder and will be delayed. If you have other items on your order that are not on backorder we may ship items separately, backordering the unavailable items. You will not be charged for backordered items until they ship, nor will you incur any additional shipping charges.

Shipping companies often do not guarantee any shipment a couple of weeks before Christmas. See our current Christmas shipping deadline on you checkout screen.

Your shipment could be temporarily lost or misplaced by the shipping company. If the delay is more than a few days, we'll ship you a replacement order.

Wrong address or zip code used for the shipping address When the shipping company can't deliver your package and they send the packages back to us, we will contact you via email or phone for correct address information.

Yes, Discount4wheel does ship to other countries outside the US. Please contact our sales team to discuss shipping options. 1-888-We4Wheel

Each order can be sent to only one address. If you are purchasing several items to be shipped to different addresses, you'll need to place a separate order for each different shipping address.

Yes. You can choose 3-Day, 2-Day or Next Day service for an additional charge. The expedited days does not include the 1-2 business days to process your order. Please refer to the Shipping Estimate feature in your cart screen, after adding your items, to estimate the amount of your shipping cost.

Your order will ship from our warehouse in many warehouses across the US. Your standard ground shipments will take 1-5 business days to arrive depending on which continental state you ship to (a business day is a non-holiday weekday, weekends are not counted). Expedited shipments will arrive in the amount of business days you select, plus the processing prior to shipping. Please allow extra time when shipping to remote rural areas and during peak holidays. When your order ships we will send you a Shipping Confirmation email with a tracking number and direct link you can use to track your order. If you placed your order via the telephone and did not provide us with an e-mail address, please contact customer service if you do not received your order within 10 business days.

Your rate is calculated based on weight and the delivery location. All expedited shipping rates are calculated based on your order weight and delivery location. Please refer to the Shipping Estimate feature in your cart screen, after adding your items, to estimate the amount of your shipping cost.

Discount4wheel does offer shipping outside the us. Please contact our sales team to place an order and discuss shipping options. 1-888-We4Wheel

We apologize but we are unable to ship to APO/FPO through our website at this time. If you would like to place an order and ship it to an APO/FPO address please contact our Customer Service department at 1-888-We4Wheel. Our team is available Monday through Friday 9am-7pm or us our online contact form or live chat.

We do ship to Alaska & Hawaii. However, shipments to Alaska & Hawaii are excluded from our Free Freight offer. The UPS rate quoted during checkout is only an estimate and is subject to additional shipping charges that will be charged to your credit card. If you would prefer your Alaska or Hawaii order sent via Priority Mail please contact our Customer Service department at 1-888-We4Wheel. Our team is available Monday through Friday 9 am to 7pm or us our online contact form or live chat.

We ship through UPS or whatever carrier option you choose . Discount 4 Wheel reserves the option to choose the best carrier available at the time of shipment.

You can select ground, 3rd day, 2nd day and next day air. Options available depend upon the delivery address. Our premier delivery service is UPS. A street address is required for delivery. Orders may take 1-3 business days to process before it will ship. This applies even if you select a faster shipping method. Sorry, we currently do not ship to Canada, US Territories, or International.

All orders placed prior to 2pm Monday-Friday will be shipped the same day as long as the item is in stock and available for shipping. Orders placed after 2pm Monday-Friday will be shipped the following day. Orders placed after 3pm on Friday and all orders placed Saturday through Sunday will ship on Monday.

You may cancel your order at any time, on the phone or email. However special order items (those that we don't have in stock) are subject to a restocking fee of twenty five percent (25%) if they have already shipped to us or to you, please check with us before cancelling so that we can contact the manufacture or distributor for the particular item as soon as possible. In the event you decide to cancel your order after it ships to you, or after you receive it you will not be refunded for the shipping. Orders will be refunded using only the same method of payment that was used to place the order originally, in the event a credit card has expired, we will mail you a company check for the amount required.